OMG! DIS 911 APP IS THE SCHIZL!
TRANSLATION: "My goodness! This mobile device application for contacting emergency services is certainly a great benefit to all!"
Unless you've been living under a rock, you'll know that social media has become embedded in just about every facet of our lives, from the time we get up in the morning, to the time we go to bed at night.
News agencies, in many ways, have become "secondary sources"
By 2013, an estimated 1 billion people worldwide will own smartphones. Eighty percent of the U.S. population will own them by 2015.
Think about that. Roughly 250 million U.S. citizens will be calling, texting, emailing, browsing, networking and gaming from their smartphones just three years from now.
Is your business ready to take advantage of these astonishing trends? From what I see as I visit with Avaya clients, some are -- but more should be.
We already
Leer más: Customers, smartphones, contact centers: Are you making the right connections?